Return policy

1) Return Eligibility

mobiletrendspro accepts returns for eligible items within the return window shown on the product page (if applicable).
To be eligible, items must be returned:

• In the same condition as received

• With all parts/accessories that were included

• Packaged safely to prevent shipping damage

2) Non-Returnable / Limited Return Items

Some items may be final sale or have limited return eligibility due to hygiene, safety, or category restrictions. If so, it will be clearly noted on the product page.

3) How to Start a Return

To request a return, contact mobiletrendspro and provide:

• Order number

• Reason for return

• Photos/videos (if the issue involves damage, missing parts, or listing mismatch)

We respond within 48 hours (Mon–Fri) with next steps.

4) Refund Timing & Method

After we receive and inspect the returned item, refunds are issued to the original payment method.
Refund posting times can vary depending on your bank/card issuer.

5) Shipping Costs

Return shipping costs may depend on the reason for return:

• If the return is due to a verified issue covered by our policies (e.g., significant mismatch, shipping damage), we will provide guidance on the appropriate resolution.

• If the return is for preference reasons (e.g., changed mind), return shipping may be the buyer’s responsibility (where applicable).

6) Partial Refunds

A partial refund may apply if:

• The item is returned missing parts/accessories that were included

• The item is returned in a different condition than received

• Damage occurs due to insufficient return packaging

7) One-of-One Consignment Inventory

Because items are often one-of-one, exchanges/replacements are generally not available. Approved returns are typically handled as refunds.

8) Contact

To start a return or ask about refunds, please use the Contact Us page on mobiletrendspro .