Shipping policy
1) Shipping Coverage
mobiletrendspro ships primarily within the United States, unless otherwise stated on the product page.
2) Processing Time
Orders are processed as quickly as possible after payment confirmation. Processing time may vary depending on item type, seller handoff timing (consignment items), and carrier pickup schedules.
3) Carriers & Tracking
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Orders are shipped via USPS, UPS, or FedEx, depending on package size, weight, and delivery destination.
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Common services include: USPS Ground Advantage, USPS Priority Mail, UPS Ground, and FedEx Ground.
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Once your order ships, you will receive a tracking number via email (and SMS if provided).
4) Delivery Time
Delivery times are estimates and may vary based on carrier performance, weather conditions, peak seasons, and local service factors.
Because many items are one-of-one consignment inventory, availability can change quickly. We recommend placing your order promptly if you are interested in a specific item.
5) Address Accuracy
Please carefully review your shipping address before completing checkout.
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Address changes may not be possible once an order has shipped.
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If a package is returned due to an incorrect or undeliverable address, additional shipping fees may apply for reshipment (when applicable).
6) Multiple Packages
Some orders may ship in multiple packages depending on size or handling requirements. Each package will have its own tracking number when applicable.
7) Delivery Issues
If your tracking status shows:
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Delivered but you cannot locate the package: please check with household members, neighbors, building management, and your local carrier before contacting us.
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No movement or stuck in transit: contact us with your order number and tracking details for assistance.
We respond to shipping inquiries within 48 business hours (Mon–Fri).
8) Shipping Damage
If your item arrives damaged, please:
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Keep the original outer box and packaging
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Take clear photos of the item, shipping label, and packaging
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Contact mobiletrendspro as soon as possible. We will assist you in accordance with our Buyer Protection terms.
9) Contact
For shipping-related questions, please visit our Contact Us page on mobiletrendspro .